Everything you need to know about mobile auto repair and how we work.
Do you come to my location?
Yes. We come to your home, workplace, parking lot, or wherever your vehicle is located. You do not need to tow the vehicle or drive to a shop.
What areas do you serve?
We are based in Vancouver and Camas, WA, and serve the full Portland metro area including: Vancouver, WA, Camas, WA, Portland, OR, Beaverton, OR, Hillsboro, OR, Tigard, OR, Lake Oswego, OR, Happy Valley, OR, Milwaukie, OR, Clackamas, OR, Oregon City, OR.
Do I need to tow my car?
Usually not. Even for no-start conditions, we come to the vehicle and diagnose it on-site. If the repair turns out to require shop equipment, we will let you know before any work begins.
Can you diagnose a car that won't start?
Yes. No-start diagnosis is one of our most common services. We diagnose clicking, no-crank, cranks-but-won't-start, dead battery, and intermittent starting conditions at your location.
Do you work on European cars?
Yes. We have particular experience with European vehicles including BMW, Audi, Mercedes, Volkswagen, and Volvo, and carry appropriate diagnostic software.
Do you provide parts?
Yes. We source parts for the repair. OEM or OEM-equivalent parts are used where appropriate, depending on the vehicle and repair type.
Can I provide my own parts?
Customer-supplied parts may be accepted in some cases, but warranty on the repair will not apply to customer-supplied components. Please ask before scheduling.
Do you offer a warranty on repairs?
Yes. Completed repairs carry a warranty on parts and labor. The specific terms depend on the type of repair and parts used, and will be provided before work begins.
What repairs cannot be done mobile?
Some work requires a lift or shop equipment — including major engine or transmission rebuilds, heavy underbody fabrication, some A/C recharge work, and major suspension work requiring an alignment rack. If your repair falls into this category, we will let you know after the diagnostic.
How do I schedule service?
Text us at (747) 299-5343 with your vehicle year, make, model, location, and a description of the issue. You can also fill out the request form on our Contact page.
What information should I send before scheduling?
Vehicle year, make, model, your location or city, and a description of the problem. Any warning lights, unusual sounds, or when the issue happens helps us prepare.
Do you perform pre-purchase inspections?
Yes. We can inspect a used vehicle at the dealer lot or seller's location before you commit to buying. We check the mechanical condition, run diagnostics, and provide a clear summary of what we found.
Is there a diagnostic fee or travel fee?
Please contact us for current pricing. We will be upfront about any fees before scheduling.
